Legrand launches Legrand Care, its new global brand specialising in the assisted living, health, and social care sectors

  • Legrand’s Assisted Living and Healthcare division, dedicated to the development of digital care solutions, unites its five international brands into one called Legrand Care.
  • “We will be more innovative because we will concentrate our efforts.”

Legrand, global specialists in electrical and digital infrastructures launches its new consolidated brand for the Assisted Living and healthcare market called Legrand Care. This new powerful brand allows the company to be stronger in the international market of connected care, taking advantage of synergies and improving the value of products and services for the care sector.

Legrand Care was born from the integration of the brands that make up the Assisted Living and Healthcare (AL&HC) business unit of Legrand: Intervox, Tynetec, Aid Call, Jontek and Neat.  “The coming together of five highly regarded, customer centric, long established assisted living and healthcare brands into Legrand Care is a significant milestone in our journey”, Chris Dodd, CEO of Legrand Care, states.

Likewise, Arturo Pérez Kramer, who has assumed his new role as Deputy CEO of Legrand Care formerly CEO of Neat, explains “that this relevant union of forces responds to the objective that Legrand established in 2020: To improve people’s lives”. This great challenge “is the essence of our commitment and our consolidated strategy in the new brand, Legrand Care,” Pérez adds.

Caroline Mouminoux, Sales Director of Legrand Care in France and Silver Economy Manager of Legrand in France, formerly Director of Intervox and Silver Economy representative of Legrand France, declares that they are “very proud of this announcement” and that, with the launch of this new brand, “Legrand confirms once again that assisted Living and healthcare is a strategic market for the Legrand group, and we see this as a great opportunity to address some of the social and economic challenges this sector faces”.

This alliance reinforces Legrand’s strong commitment to “the connected care market and the silver economy and opens the doors to accelerate developments and innovation”, Íñigo Ruiz Cossío, Director of Product and Marketing Manager of Legrand Care says. Thanks to the creation of Legrand Care, more than 40 years of knowledge and experience of the members of this division are put into joint value “under a common strategic vision, with a coherent image in the market, the five brands will cease to operate as segmented entities and will concentrate their strengths to position Legrand as the leader in connected care worldwide”, Ruiz highlights.

In this sense, Mouminoux affirms that “this new Legrand Care division is excellent news for all our customers, partners and stakeholders in the health and social care sector and will give us even more capacity for innovation, to anticipate technological challenges and will allow us to confirm that we are a key player in this market”.

All the members of this division feel very motivated by this alliance and share the deep conviction that our shared resources, solutions, interests, and vocation will make them stronger and will allow them to work together in the development of “proactive and preventative agendas, always placing people at the heart of our services. We will be more innovative because we will concentrate our efforts into achieving our shared objectives”, Ruiz remarks.

Dodd assures that all members of this new brand firmly believe that “this strategic union will facilitate the fulfilment of the mission and vision of this entity”:

•           Mission: A tireless commitment to truly understand customer needs, enabling innovative digitally connected care solutions to be delivered. To be the technological partner of clients, offering comprehensive and fully managed solutions that allow them to efficiently deploy improved care services.

•           Vision:  To empower and help people live the healthiest and most fulfilling lives they want in the place of their choice.

“Together we will be better able to channel our combined resources into new product development and will continue to remain nimble and be proactive to the changing needs of our customers with the strength, resources and quality controls of Legrand, the global specialist in electrical and digital infrastructures in support”.  Dodd concludes.

Neat reached 100,000 connected CMP Gold Package in Germany

Thanks to the magnificent performance of the sales team, Neat Germany has reached and exceeded the figure of 100,000 telecare terminals connected to the CMP digital ecosystem.

Users who have purchased the Gold Package enjoy countless benefits:

  • they are sure to always have the latest version of NOVO (means security)
  • flat rate for communication and service on Gold Package – means a clear calculation with no surprises
  • easy to use, no handling and administration of third party M2M cards
  • wide range of remote functions to supervise the units, exclusive for Gold customers
  • extended warranty
  • preferred service support from technical department

Congratulations to the entire Neat Germany sales team for this great achievement and for their strong commitment to digitalization and increasing the quality of care services.

Neat participated in an interesting debate made up of technology experts from the social and healthcare sector

Neat has been part of the VII Virtual Balance entitled “Technology that promotes person-centered care”, organized by Grupo SENDA on September 23 to learn about the benefits that technology offers when it comes to taking a leap in quality in the attention and management of teams.

Gonzalo Castellanos, commercial director for southern Europe and America at Neat assured that as a technology company, at Neat “we are committed to technological solutions that improve people’s lives”, making it clear that Neat accompanies the social health sector in digitalization, “with the implementation of integrable connected technology that allows the optimization of work processes, that favours innovation in service models and that provides adequate security.”

Likewise, Castellanos shared three examples of digitalization in which Neat has collaborated to ensure the continuity of healthcare services. These experiences have taken place during the most critical moments of the COVID 19 pandemic.

In the first experience, in order to protect telecare centre operators, service providers had to decentralize social care promoting teleworking and this was possible thanks to the Neat’s telecare call management platform, that allows, “based on cloud technology, to develop work anywhere.”

Another example of “digitalization is digital telecare terminals”. During the pandemic, Neat promoted its installation following the “zero contact protocol”, that is, the telecare service is activated without contact between the operator and the elderly person. The terminal is sent to the user’s home by postal mail, the user plugs it in “and being connected technology, the start-up is monitored remotely, preventing possible coronavirus infections,” Castellanos explained.

At Neat Germany, “this type of installation was carried out in 30,000 homes during the pandemic with a 98% success rate,” Castellanos highlighted.

In the third experience, Castellanos focused on the technology designed for residential care centres, indicating that during the pandemic, professional wireless solutions were installed in record time, “without a huge investment and with little impact on the centre’s infrastructures”.

For his part, Carlos Capataz, director of Digital Technological Services of the Spanish Red Cross, said that “there is mature technology, the question is to implement it.” In his opinion, “it takes the will to want to do it and change the transformation process.”

Likewise, Silvana V. Orio, commercial director at ADD Informática ResiPlus, stressed that “technology allows us to collect constant information from the person on a day-to-day basis, information that must be communicated correctly so that professionals coordinate and work transdisciplinary”.

Matilde Pelegrí, president of Grupo SENDA, inaugurated the event putting in value the sector of attention to the dependency: “This sector generates more than 6,000 million euros; 250,000 jobs, stable and non-relocatable; 380,000 residential spaces and 1,400,000 users of Home Help Services (SAD) and Telecare. Therefore, it is reasonable to claim dependency care as a strategic sector.”

The general director of Attention to the Elderly and the Dependency of the Community of Madrid, Juan José García Ferrer, was also present at the inauguration and assured that the Community of Madrid has a budget of about 195 million euros for the next three years to plan projects related to the transformation of the centres towards a new model of care focused on the quality of life and the autonomy of people. But he admitted that, “in any innovation and change management process in which technology comes into play, the times that the Public Administration handles are slower than those of private providers. The European Funds have not foreseen this reality”, García concludes.

During the discussion table, all participants agreed on the need to continue working on the challenges faced by technology to contribute to the new desired model of person-centered care.

Neat participated in a very enriching virtual meeting on innovative residential technology

Neat has been part of the webinar entitled Innovative technology for residential care centres organized by Infogeriatría on June 22.

The purpose of this meeting was focused on analyzing and debating the need for technological investment in the post-covid scenario, the need for strategic alliances and integrable and interoperable technologies that allow providing a comprehensive care to residents.

In this forum, in addition to Neat, Iseco and everis were present. Three companies that have joined forces and are complementary in the market with the aim of presenting solutions that are integrated with each other in order to meet the real needs of the centres.

Gonzalo Castellanos, commercial director of Neat for southern Europe and America, focused his presentation on the relevance of innovation in residential centres, highlighting that “innovation is an investment in the future” and explaining that “innovative technologies are the tools to be more competitive, improve the quality of what each company contributes to society, optimize resources and reduce costs ”.

For his part, Vicente Collado, director of the HealthCare area at ISECO, spoke about the digitalization of residential care centres and showed that “technology is capable of giving us security, improving comfort and increasing communications, something that we have been missing in residential care centres during the toughest months of the pandemic”.

Collado also stressed that the most important reason for digitalizing a care centre is “to gain time to improve the quality of care.” A care professional “should not waste time on trivial things like writing down the number of a room on a piece of paper or going to the nursing station to transcribe a piece of paper, because this is already done by a system by itself; that time saved can be used to hold the hand of an older man, help him to have a teleconference with his son or to talk with him for a while…”.

Antonio García Parada, Manager Health & Social Care at everis, presented the third talk on social convergence. Parada explained that after the pandemic, different aspects of the healthcare field will be accelerated, such as the person-cantered care model and social and healthcare convergence. In this regard, Parada insisted that social care and health care “are going to be integrated, and not only coordinated, to provide adequate care for each resident.”

On this matter, Castellanos stated that “one of the main objectives of integrating solutions is to offer residents and care professionals a 360-degree care.”

The moderator of the event was José Henríquez Navarro, director of Infoedita. 

In the following video you can re-watch the webinar in its original Spanish language:

Neat participated in the Silver Economy Forum: Opportunities in Rural Areas and the Demographic Challenge

The Silver Economy is a concept that includes all those economic activities, products and services aimed at satisfying the needs of those over 50 years of age, and brings together sectors as diverse as health, banking, automotive, energy, housing, telecommunications, leisure, and tourism, among others.

Neat was part of the Silver Economy online forum organized by the Malaga Provincial Council and focused on learning about the possibilities offered by the Silver Economy approach as a formula for fixing and attracting the population and driving the development of unpopulated rural areas in the province of Málaga (Andalusia, Spain).

The event was divided into three sessions that took place from March 23 to 26. Gonzalo Castellanos, South Europe & Americas – Regional Sales Manager, participated in the March 25 session entitled “Adapted technology at the service of the care of the elderly: Telemedicine, telecare, monitoring, follow-up and virtual therapies.

Castellanos highlighted that “Social services contribute greatly to the ability of older people to continue living in their places of origin and to the creation of wealth and employment by attracting the workforce and professionals to rural settings.”

Also, Castellanos explained that digitalization “is so necessary in urban settings, as in rural settings, since social services are also essential in emptied Spain.” Likewise, he highlighted the importance of technology “as an ally in the sustainability of social services.”

It should be noted that the forum was attended by the general secretary for the Demographic Challenge of the Ministry for the Ecological Transition and the Demographic Challenge of the Government of Spain, the president of the Malaga provincial council, the Deputy Delegate for the Elderly, Third Sector, and International Cooperation of the Malaga Provincial Council, among other important agents of the public and private sector.

All sessions were carried out with the intervention of an expert on the subject and one or more people who presented an example of good practice of a project or initiative related to the subject.

Neat Germany celebrates its 15th anniversary

15 years ago, on April 1st, 2006, NEAT GmbH was founded and became market leader in Germany, Austria and Switzerland since that time.

Over the years NEAT GmbH has worked closely with the most important service providers in Germany. This is how they have contributed to making everyday life easier for tens of thousands of people across Germany. In their homes, in nursing homes or in care centers.

Neat GmbH started with 8 people and there are 18 today and nearly all employees from the beginning are still on board and celebrate their 15th anniversary.

We all joined in the celebration and are very proud of all the accomplishments, professionalism, and leadership of Neat Germany.

Wandering control with D-POS system

The safest and most effective care for residents of health centers.

The wandering control system designed by Neat is an innovative wireless solution which ensures healthcare facilities become open areas in which residents can walk around freely.

The technology for the control of wanderers allows for the configuration of an unlimited number of accesses, authorizing or denying the movement of residents in accordance with their profile, thereby facilitating carers´ work by creating controlled and safe areas for residents in a simple and functional manner.

The system will always identify both the wanderer and the area he/she is attempting to access, sending an alarm to the carer´s device to enable he/she to act in a rapid and efficient manner.

The resident will wear a wristband bearing the policy for permitted and/or denied access. When a wanderer approaches a restricted area, the system will send an alarm to any receiver carried by the healthcare professional.

Advantages for your facility:

  • Enables the control of all areas regardless of their size
  • Customized configuration for each resident
  • Removal of bolts and barriers
  • Locks / unlocks entrance doors, lifts

Our best wishes for 2021

This has been a very challenging year for all of us. But it has also been a year to feel proud of belonging to a team that works to improve the lives of the most vulnerable in our society.

From Neat, a brand of Legrand, we wish you a happy 2021

Neat Sweden took on the challenge of being more physically active and ranked 14th out of 298 organizations

Team spirit and a more active lifestyle

NEAT Sweden has together with 297 other organizations during the pandemic participated in an activity challenge to encourage all employees to work out and be more physical active in general. 

The challenge was to take more than 10,000 steps per day in average from 24 September – 5 November (43 days). Also, other activities were counted and converted into steps. 17 employees accepted the challenge and 13 finished with more than 10.000 steps per day. 

The average of the 17 employees was 16,305 steps/day which put them on 14th position of the 298 organizations! 5 of the 13 employees that finished were randomly selected and did receive a gift voucher.

“I think, when we during the pandemic work from home, that the risk is even higher that we get stuck into a sedentary lifestyle. By participating in the challenge, we tried to change this in NEAT in a way that also could give us a better team spirit. I am really impressed by the result and I honestly didn’t know how competitive and tireless co-workers we have. But I am most delighted by the fact that the challenge did change the habits of several persons to a more active lifestyle. I hope this will be persistent also after the challenge,” Ulrik Lundberg, Head of R&D at Neat, noted.

Neat participated in a virtual seminar where it endorsed its commitment to people’s health and safety

In order to expose how Neat technology has contributed to the management of the health crisis caused by COVID-19 in a professional and efficient way, Neat was present at the webinar Assistive technology solutions against COVID-19.

During the webinar, a detailed account was made of the solutions that since the beginning of the pandemic have helped telecare service providers and care professionals in residences and hospitals to provide higher quality care to patients, users and residents preventing the spread of the coronavirus and protecting the safety and health of people at all times, mainly the elderly, who belong to the most vulnerable sector of the population.

Gonzalo Castellanos, commercial director for southern Europe and America at Neat, pointed out that when the health crisis began, Neat was clear that the first step that had to be taken consisted of “ensuring the continuity of production, for this, shifts were adapted and security measures were taken to the extreme, which made it possible to guarantee the supply of solutions during the toughest months of the pandemic ”.

Having achieved this goal, Neat focused on installing its wireless assistive solution in record time. “This technology was deployed in more than 20 field hospitals mainly in Italy and Spain. Hotels were also equipped and technology was installed in isolation rooms as well”, Castellanos stressed.

For her part, Sonia Zapico Díaz, Asispa’s telecare director, took part in the webinar recognizing that “technology is always a fantastic ally to provide well-being” and that “the future of telecare services goes through digitalization”. In its commitment to innovation, Zapico said that they already have more than 7,000 digital terminals installed, which “makes them a benchmark within the social health field in connected care.”

Zapico also emphasised the reasons why telecare has become more relevant during the pandemic: “the ability to accompany and the possibility of immediate care for the elderly without face-to-face contact.”

David Miró i Sumarroca, general director of Miray Consulting, also participated in the webinar presenting the success story of the Germans Trias i Pujol Hospital, in Catalonia, where a modular expansion of the centre has been carried out, which has been equipped with the Neat wireless nurse call system. Miró explained that the objective of this project was “to minimize the risk of contagion by making the workflow as efficient as possible and the patients being treated in the shortest time possible” and for this it was necessary to comply with the technology requirements of the expansion: “reliability and effectiveness”. He also highlighted the satisfaction of the healthcare staff with “an easy-to-use and install solution.”

The conclusions of the event were exposed by José Carlos Escamilla, director of business development at Neat, who made it clear that “The future of healthcare services cannot be conceived without connected systems.”

The webinar was held on November 17 and more than 100 professionals from the social and healthcare sector were connected live. It was organized by InfoEdita and its manager, José Henríquez Navarro, presented the speakers and briefly described the program of the event.

You can access the full webinar (in Spanish) through our YouTube channel: